About Us | HonDoctor Auto Care

Jason Francis, Owner & Lead Technician at HonDoctor Auto Care

Since 2016

Our Story

Born from a Passion for Hondas

HonDoctor Auto Care was founded in 2016 by Jason Francis with a simple idea: provide the Kingsport community with expert-level Honda and Acura service at honest, independent shop prices.

Jason is an ASE Certified Master Auto Technician — the highest attainment in the automotive service industry — and he brings that level of expertise to every vehicle, whether it's a routine oil change or a complete engine rebuild.

What started as a Honda specialist shop has grown into a comprehensive auto care center serving all makes and models across the entire Tri-Cities region. One thing has never changed: our commitment to treating every customer — and every car — the right way.

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Our Core Values

Our Commitment to You

Every decision we make is guided by these values — from the moment you call to the moment you drive away.

No Surprises

Honest & Transparent

We tell you exactly what your car needs and why — no unnecessary upsells, no inflated estimates. We treat your car like our own.

ASE Certified

Expert Craftsmanship

Jason is an ASE Certified Master Technician — representing hundreds of hours of testing across all major automotive systems. The highest standard in the industry.

Same-Day Service

Respect for Your Time

We work fast without cutting corners. Most maintenance is done within hours. Many repairs are completed same-day so you're never left stranded.

Clear Estimates

Fair, Competitive Pricing

Dealership-quality service without dealership prices. We always provide a clear written estimate upfront — you know exactly what you're paying before we start.

Nationwide Coverage

Nationwide Warranty

Through our Federated Car Care Center partnership, qualifying repairs come with a nationwide parts and labor warranty — peace of mind wherever the road takes you.

Local & Trusted